FAQ

CAN I FILL OUT AN APPLICATION AND LEASE ONLINE?

Absolutely! You can apply and sign your lease online by clicking Apply at the top of the page. Apply online for efficiency, convenience, and the good of the environment.


HOW ARE THE LEASES SET UP?

Each resident signs a separate, individual lease agreement. They are responsible for only their monthly rental payment and lease terms. They will not be held liable for their roommates’ lease obligations.


What are the lease terms?

The lease term begins on August 15, your move-in date, and ends the following July 31st. All renewals are for 12 months: August 1-July 31.


WHAT FURNITURE IS PROVIDED?

Each unit is fully furnished with a couch, coffee table, and chairs in the living room and dining area. Every bedroom comes with a full size bed with storage, nightstand, and a desk.


DO YOU ALLOW PETS?

We are pet friendly, but the size and weight of your pet must be approved and registered by the General Manager.


RENT & BILLING

When is rent due?

Rent is due on the 1st of every month.


Do you send me a bill every month?

No, bills are not sent to residents each month, but you may see payment reminders posted around the property or on the resident portal.


WHAT ARE THE RENTAL PAYMENT OPTIONS?

We only accept online payments through E-Check or Credit Card payments on our Resident Portal. We are unable to accept manual or cash payments unfortunately. If you click on the "Pay Your Rent" shortcut link under "Residents", you can easily make payments on a monthly basis, or if you wish, you can set up recurring payments. Setting up an account also allows you to track your payment history. "Pay Your Rent" gives you control of timely payments and helps avoid late charges.


WHAT DOES THE MONTHLY RATE INCLUDE?

The monthly rent includes high-speed internet, cable TV (with Showtime), water, sewer, and trash pick-up. Residents are responsible for paying for electricity.


How is the electricity bill split between roommates?

Electric bills are delivered to our office. We divide the total among the number of residents in that unit. We post them to your online account around the 20th of each month, and should be paid along with your rent for the next month.


ROOMMATE MATCHING & REQUESTS

HOW ARE ROOMMATES ASSIGNED?

Residents may choose their own roommate or we can match them with a compatible roommate with information from their Resident Profile Questionnaire.


Can I request specific roommates?

Yes, you can list the roommates you have chosen on your Resident Profile Questionnaire when completing your application. It is important that all roommates list each other and that all requests are mutual.


Do you have a roommate matching service?

Yes, you will be given a Resident Profile Questionnaire when completing your application that will inquire as to your study habits, social habits, and hobbies to help us match you with residents that have similar preferences in your floor plan.


Am I allowed to request a specific unit?

You can list your preferences on your Resident Profile Questionnaire and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your application was received.